Privacy Policy

Welcome to Myanmar Soft-Gate Technology Co., Ltd. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our services, or interact with us through any digital platform.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information
  Name, phone number, email address, delivery address, and billing information.

• Order & Transaction Data
  Product and service purchase details including top-ups, e-PINs, and physical goods orders.

• Account Information
  Login credentials, user preferences, reseller or API keys, and usage logs.

• Technical Information
  IP address, browser type, device type, and other analytics for security and improvement.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders (both digital and physical)

• Provide secure access to our platform and APIs

• Communicate with you regarding your account, orders, and support requests

• Improve our services, security, and user experience

• Send updates, promotions, or important notices (if you opt-in)

• Fulfill legal or regulatory obligations

3. Data Sharing & Disclosure

We do not sell or rent your personal information.

We may share information with:

• Telecom operators (to complete mobile top-up and e-PIN transactions)

• Delivery partners (for physical goods)

• Payment providers (to process payments securely)

• Government authorities (only when legally required)

All third parties are bound by confidentiality and security agreements.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Recognize returning visitors

• Personalize content

• Track usage for analytics and improvement

• Store user preferences

You may disable cookies via your browser settings, though some site features may not work as intended.

5. Your Rights

You have the right to:

• Access and review your personal data

• Correct inaccurate information

• Request data deletion (subject to regulatory conditions)

• Withdraw consent for non-essential communication

To make a request, please contact us at the email below.

6. Data Security

We use industry-standard security measures to protect your information:

• SSL encryption for data transfer

• Firewalls and access controls

• Real-time system monitoring

• Secure API authentication for partners and developers

7. Data Retention

We retain personal information only as long as necessary for:

• Service delivery and recordkeeping

• Legal and compliance purposes

• Fraud prevention and dispute resolution

When no longer needed, data is securely deleted or anonymized.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you’d like to exercise your privacy rights, please contact:

Myanmar Soft-Gate Technology Co., Ltd

📧 Email: technical@myanpay.com.mm

📞 Phone: 09-774817773, 09-774817774

📍 Office: No. 640, Awayar (7) Street, Nant Tar Gone Ward, Insein Township, Yangon, Myanmar.